Post by wsannhbz on Dec 5, 2023 8:53:35 GMT
At first glance, a voice bot may seem more expensive to implement. After all, it requires additional technologies related to speech recognition and synthesis. However, when comparing the overall budget, the Phone Number differences are not that big. The two largest cost items for both technologies are the licensing fee for the use of the conversational AI engine, and the cost of the developers and customer support team to configure and continuously develop the bot. AI engines are now becoming cheaper and more accessible.
E.g. solutions in the AI-as-a-Service model allow you to use ready-made models without having to build your own from scratch. In general, the cost of building your chatbot starts at around £15k for an MVP version. Voicebots can be 20-30% more expensive. So it’s worth analyzing additional factors, such as ease of integration and impact on conversions. This will help you decide which technology will work better for your business.
It is also worth remembering that “off-the-shelf” solutions, i.e. ready-made chatbots and voicebots available in a subscription model, are not the only option. For many companies, a tailor-made chatbot with its character, which will exactly meet expectations, may be a better solution. On top of that, comparing the annual subscription price of off-the-shelf solutions with the cost of creating a chatbot whose use will not require a monthly subscription fee, it may turn out that a personalized chatbot will do better.
E.g. solutions in the AI-as-a-Service model allow you to use ready-made models without having to build your own from scratch. In general, the cost of building your chatbot starts at around £15k for an MVP version. Voicebots can be 20-30% more expensive. So it’s worth analyzing additional factors, such as ease of integration and impact on conversions. This will help you decide which technology will work better for your business.
It is also worth remembering that “off-the-shelf” solutions, i.e. ready-made chatbots and voicebots available in a subscription model, are not the only option. For many companies, a tailor-made chatbot with its character, which will exactly meet expectations, may be a better solution. On top of that, comparing the annual subscription price of off-the-shelf solutions with the cost of creating a chatbot whose use will not require a monthly subscription fee, it may turn out that a personalized chatbot will do better.